Where exactly is the entrance?

The 14th floor of Shibuya Scramble Square. Not the ground floor, and not inside the station itself. From the station concourse follow signs for Shibuya Scramble Square and go up through the shopping floors to 14F, where the ticket gate is. Allow ten minutes from the platform — losing twenty minutes looking for it at street level is the single most common way people miss their slot.

How strict is the entry time?

Reasonably. The slot is a window rather than a moment, but it is not all day, and arriving well after it can mean being turned away on a busy evening. Get to 14F a few minutes before your time. Once you are through the gate there is no limit on how long you stay.

How long do people spend up there?

An hour to ninety minutes for most visitors, and there is no time limit once you are inside. The rooftop takes longer than people expect because the light keeps changing and nobody leaves the first time they think they will.

What happens if it rains?

The open rooftop closes — for rain, for high wind and for lightning — and the indoor gallery on the floor below stays open. Your ticket is still valid and you still get the view, through glass, from a floor lower. It is not a refund, because the attraction is open. If the forecast is solid rain and the rooftop is the reason you are going, change the date before you arrive rather than after.

Is it better than Tokyo Tower or Skytree?

It is different rather than better. Skytree is far higher and gives you Tokyo as a map; Tokyo Tower is the icon you photograph rather than stand in. Shibuya Sky is lower than both and the only one where you are genuinely outdoors, which is why people who have done all three tend to name this one. It is also the only one from which you can see both of the others.

Shibuya Sky Admission Ticket

The open-air rooftop deck at Shibuya Sky looking out over Tokyo by day

Price from

¥3,200/person

Admission

The open-air Sky Stage rooftop at 229 metres — no glass between you and the city
Sky Edge, the corner where the barrier disappears from the frame
The Cloud Hammocks and the lit stairway everyone photographs
Tokyo Tower one way, Skytree the other, Mount Fuji on a clear day

Shibuya Sky, 14F Shibuya Scramble Square, 2-24-12 Shibuya, Shibuya City, Tokyo 150-6145
Mobile ticket
Confirmation by email
1 hour (approx.)

Cancellation Policy

Refund Protection: full refund if you cancel 24 hours before departure. Without it, reschedule up to 72 hours ahead — no refunds.

Shibuya Sky opened in November 2019 on top of Shibuya Scramble Square, and it did something no other Tokyo observation deck had done: it put people outside. Tokyo Tower, Skytree and the Metropolitan Government Building all give you the city through glass. Here the top floor has no roof and no glass in front of you — you walk out onto 2,500 square metres of open deck 229 metres up, with the wind and the sound of the city coming up at you.

About this activity

Duration 1 hour (approx.)
Arrive 15 min before your entry time
Confirmation by email · Mobile ticket
Refund Protection: full refund if cancelled 24 hours before departure

Highlights

The open-air Sky Stage rooftop at 229 metres — no glass between you and the city
Sky Edge, the corner where the barrier disappears from the frame
The Cloud Hammocks and the lit stairway everyone photographs
Tokyo Tower one way, Skytree the other, Mount Fuji on a clear day
The indoor gallery on 46, which stays open when the roof does not

Full description

The visit runs in three parts and they are meant to be taken in order. You enter on the 14th floor, ride a lift with a projection running the full height of the shaft, and arrive at the indoor gallery on 46. Then you go up the last flight to the roof — the Sky Stage — and that is the moment the building is designed around.

What is up there beyond the view: the Sky Edge, a corner at the north-west of the deck where the barrier is glass and effectively invisible, so the city drops away in front of you with nothing in the frame. A grass area with net hammocks slung across it, which people lie in and look straight up at the sky. A long curved run of steps with light set into them, which is the thing every photograph of this place is taken on.

The view itself is the widest in central Tokyo because of where the building stands. You get Tokyo Tower one way and Skytree the other, Shinjuku's towers to the north, and on a properly clear day Mount Fuji sitting on the western horizon — most likely in winter, when the air is dry, and almost never in humid August. Directly below is the Scramble Crossing, which from this height stops looking like a crowd and starts looking like a tide going in and out.

This ticket is daytime entry: slots until 14:59. The operator's own web price for that band is ¥2,700; we charge ¥3,200 for English checkout. Sunset and night are the 15:00+ band at different hours — the same roof, not a different product at the gate.

Schedule

Entry times

Slots run every twenty minutes from opening until last entry.
Mornings and the first hour after opening are the quietest of the day by a wide margin.
Your slot is an entry window, not a time limit — stay as long as you like once you are through.

Meeting point

Shibuya Scramble Square — Shibuya Sky, 14F Shibuya Scramble Square, 2-24-12 Shibuya, Shibuya City, Tokyo 150-6145

The entrance is on the 14th floor, not at street level. From inside Shibuya Station follow signs for Shibuya Scramble Square and take the escalators or lifts up through the shopping floors to 14F, where the ticket gate is. Allow ten minutes from the platform — the station is large and the signage assumes you already know where you are going.

View on Google Maps

Important information

Entry opens 15 minutes before your scheduled entry timetime.
Please arrive 15 minutes before that.
Minimum 1 adult and a maximum of 10 guests per booking.

On the rooftop

Bags go in the free lockers before you go up. This is not a preference — it is an open-air roof 229 metres above a city, and nothing loose is allowed near the edge.
Phones must be secured. A free lanyard is provided at the gate and you will be asked to use it.
No tripods, selfie sticks or umbrellas on the roof, in any weather.
The rooftop closes in rain, strong wind or lightning. The indoor gallery on the floor below stays open, and so does your ticket.

What you can see

Tokyo Tower to the south-east and Tokyo Skytree to the north-east, both lit after dark.
Mount Fuji to the west on a genuinely clear day — most common in winter, rare in humid summer.
Shibuya Scramble Crossing directly below, which from 229 metres reads as a slow pulse rather than a crowd.
The Shinjuku towers north, and on a clear evening the whole Kanto plain going out to the horizon in every direction.

Access and facilities

Lifts throughout; the indoor gallery and the rooftop are both step-free and wheelchair accessible.
Free lockers at the 14F gate, large enough for a daypack. Suitcases will not fit.
A bar on the indoor level, and a café. Nothing is sold on the open roof.
Toilets are on the indoor level, not the roof.

Cancellation policy

Refund Protection: full refund if you cancel 24 hours before departure. Without it, reschedule up to 72 hours ahead — no refunds. Bookings without Refund Protection are non-refundable. To cancel an eligible booking, head to Manage Booking.

Common questions

Where exactly is the entrance?: The 14th floor of Shibuya Scramble Square. Not the ground floor, and not inside the station itself. From the station concourse follow signs for Shibuya Scramble Square and go up through the shopping floors to 14F, where the ticket gate is. Allow ten minutes from the platform — losing twenty minutes looking for it at street level is the single most common way people miss their slot.
How strict is the entry time?: Reasonably. The slot is a window rather than a moment, but it is not all day, and arriving well after it can mean being turned away on a busy evening. Get to 14F a few minutes before your time. Once you are through the gate there is no limit on how long you stay.
How long do people spend up there?: An hour to ninety minutes for most visitors, and there is no time limit once you are inside. The rooftop takes longer than people expect because the light keeps changing and nobody leaves the first time they think they will.
What happens if it rains?: The open rooftop closes — for rain, for high wind and for lightning — and the indoor gallery on the floor below stays open. Your ticket is still valid and you still get the view, through glass, from a floor lower. It is not a refund, because the attraction is open. If the forecast is solid rain and the rooftop is the reason you are going, change the date before you arrive rather than after.
Is it better than Tokyo Tower or Skytree?: It is different rather than better. Skytree is far higher and gives you Tokyo as a map; Tokyo Tower is the icon you photograph rather than stand in. Shibuya Sky is lower than both and the only one where you are genuinely outdoors, which is why people who have done all three tend to name this one. It is also the only one from which you can see both of the others.